EN 301 549

EN 301 549 ist die europäische Norm für digitale Barrierefreiheit. Sie wurde entwickelt, um sicherzustellen, dass Informations- und Kommunikationstechnologien (IKT) – einschließlich Websites, mobiler Apps, Software, Dokumente und Hardware – für Menschen mit Behinderungen nutzbar sind. Sie definiert technische Anforderungen, die weitgehend auf WCAG 2.1 Level AA basieren, und wird von den EU-Mitgliedstaaten zur Unterstützung von Barrierefreiheitsvorschriften für öffentliche Dienste verwendet. EN 301 549 spielt auch eine Schlüsselrolle bei der Umsetzung des Europäischen Rechtsakts zur Barrierefreiheit und fördert ein integrativeres digitales Umfeld in der gesamten EU.

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    General guidelines

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    EN 301 549

    What is EN 301 549?
    EN 301 549 is the European standard for digital accessibility. It defines the functional and technical requirements that public and private sector organizations must meet to ensure ICT (Information and Communication Technology)—including websites, software, mobile apps, documents, and hardware—is accessible to people with disabilities.

    What are EN 301 549 standards?
    The standard is based largely on WCAG 2.1 Level AA for web and software accessibility but also includes additional requirements covering documents, telecommunications equipment, video content, hardware interfaces, and more. It ensures compatibility with assistive technologies and supports a broad range of user needs across digital platforms.

    Who must comply with EN 301 549?
    Any organization providing digital products or services to the public sector in the EU, including government agencies, contractors, service providers, and—under the European Accessibility Act (EAA)—many private-sector companies in fields like banking, e-commerce, transport, and media must comply with EN 301 549.

    How to meet full EN 301 549 compliance?
    Compliance involves a combination of steps, including conducting accessibility audits, remediating issues in code and content, training internal teams, and implementing ongoing accessibility monitoring. Adhering to WCAG 2.1 AA is key, but organizations must also address accessibility in documents, hardware/software interactions, and procurement processes.

    What steps can you take to achieve EN 301 549 compliance?

     Getting started with EN 301 549 compliance doesn’t have to be overwhelming. A2Z provides end-to-end accessibility services—from expert audits and document remediation to staff training and monitoring tools. Our team helps you understand the standard, fix existing gaps, and build a sustainable strategy for digital accessibility across your organization.

    ✅ Steps to Achieve EN 301 549 Compliance

    • 🔍 Conduct an Accessibility Audit
      Assess your digital assets (websites, apps, documents, software) against WCAG 2.1 AA and EN 301 549 requirements.

    • 📄 Remediate Issues
      Fix identified accessibility barriers in code, content, navigation, and design to meet technical and functional criteria.

    • 📚 Train Your Team
      Provide accessibility training for developers, content creators, designers, and digital managers to prevent future issues.

    • 🧪 Test with Users and Tools
      Combine automated scans, manual testing, and assistive technology checks to ensure real-world usability.

    • 📁 Make Documents Accessible
      Ensure all digital documents (PDFs, Word, Excel, etc.) meet accessibility standards and are screen reader compatible.

    • ⚙️ Review Procurement Processes
      Ensure ICT purchases and contracts specify accessibility requirements in line with EN 301 549.

    • 📊 Monitor Continuously
      Use accessibility monitoring tools and periodic reviews to maintain compliance as content and platforms evolve.

    • 📥 Get Expert Support
      Partner with specialists like A2Z for audits, remediation, training, and compliance strategy.

    Contact us for consultation on how to manage your compliance project .

    Accessibility Testing is undertaken by companies and organizations which, recognizing the need to maintain a robust presence on the Internet, take steps to ensure that their website does not present a barrier to people with disabilities, including those with impaired hearing, limited cognitive ability, color blindness and low vision, or physical limitations. Accessibility Testing enables a company to be certain that its website meets government and legal requirements so that all people can access it.
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